PDA Troubleshooting

Blackberry – App Error 200

CloudWarrior July 6, 2010 No Comments

My heart almost stopped when I got home and checked my phone the Black Berry 9000 and see white screen and in very small letters a message “App Error 200” and only one option on screen under the message is RESET. So I tried to reset few times and always the Black Berry came back to this white screen with same message… Oh…very sad .. I have seen myself to call the store where I purchased the phone for support as on the net is only one advise — run to the store and have it replaced .. As always .. no situation is so bad as it looks at first sight … I calmed and start thinking (painful process) :-)

I have started the Black Berry Desktop manager and connected the phone over an USB cable .. I could hear the tone from computer that USB device has been found .. in the manager however no detection of the phone .. so I have left it connected and just press the RESET on screen again and let it go. It took almost 10 minutes and suddenly the phone has been recognized and connected …YAY .. what the pleasure :-)

I have executed backup on the phone and disconnected from the cable. Once back, I have noted that I am missing some program icons and the menu is somehow messed up .. Now I have removed the battery and rebooted the phone .. Phone came back and everything works again :-)

Oh, here is actually – probably official Black Berry solution:

Resolution

Re-install the BlackBerry® Device Software and applications to the BlackBerry smartphone by completing the following steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Application Loader. The Application Loader Wizard appears. You may need to unplug and re-attach the USB cable to the BlackBerry smartphone at this point for it to be recognized by Application Loader.
  4. Click Next.
  5. Choose the port that the BlackBerry smartphone is connected to and click Next.
  6. If prompted, type the BlackBerry smartphone password and click Next.
  7. The Device Application Selection screen appears. Select the applications to be loaded onto your BlackBerry smartphone.
  8. If the Device Backup screen appears, choose whether or not to automatically back up the BlackBerry smartphone. Click Next.
  9. Click Next. The Completing the Application Wizard screen appears, displaying all the software that will be loaded to your BlackBerry smartphone.
  10. Click the Advanced button and make sure that Erase all application data and Erase all currently installed applications are both selected. Note: If the Application Loader is not able to access all of the BlackBerry smartphone data, then both Erase all application data and Erase all currently installed applications will be grayed out.
  11. Click Next, and then click Next again.
  12. Click Finish. The BlackBerry Device Software is now loaded on the BlackBerry smartphone. Do not disconnect the BlackBerry smartphone until the process has completed.

Leave a Reply