You must be in environment where MS Exchange server is deployed .. in my case I am running MS Small Business Server 2008 with MS Exchange 2007
and Outlook 2007
.
We have one shared mailbox account where all customer emails are received and we need to access this account by additional 4 people in department. Once the correct permissions are set on this mailbox for these 4 users in MS Exchange on SBS 2008 you should be able to add this (another) user’s account into your Outlook.
Here are the steps:
- On the Outlook toolbar click TOOLS, select ACCOUNT SETTINGS
- You should see your email account, highlight it and now click CHANGE
- Click MORE SETTINGS, and then click the ADVANCED tab
- Click ADD, and then type the mailbox name of the user whose mailbox you want to add to your profile
- Once done just close the window and you should now notice the additional user mailbox in your Outlook.