I have just downloaded a new iTunes version, installed and what a surprise ? I cannot connect my iPod Touch anymore. Once connected, I am getting and error message on my Windows 7 that the device drivers could not be installed and the installation failed. I tried few times disconnect/connect the iPod as well as reboot my computer. Every time the device drivers for iPod Touch failed to install.
I am running Windows 7 Pro 64bit version and so far I never had issues with connecting my iPod. This being said here are steps how you can resolve this issues for yourself
- Download again the iTunes installation package
- Right click on the downloaded file and use 7zip utility or WinRAR to extract all files from the package
- Once you have extracted the files you will see 8 files
- Install ONLY these 2 files to resolve the driver issues: AppleApplicationSupport.msi & ApplemobileDeviceSupport64.msi
Once you have installed these 2 files, try to connect your iPod into computer. The drivers should be now installed successfully and your iPod should again connected.