I have rebuild my computer with [easyazon_link identifier=”1491947179″ locale=”US” tag=”wn0d5-20″] Windows 10 [/easyazon_link]and reinstall all software including brought back the Google Drive client. Google Drive started syncing and it was working for few hours till suddenly stopped. I forced sync again and suddenly I got and error:
Sorry, Google Drive needs to quit. An unknown issue occurred and Google Drive Needs to quit. Error:None
An you have only option to click QUICK button. So I have researched and found that Google has KB for this error and I have followed up the steps to fix it for good on my computer.
Apparently this can also happen on MAC not only PC and here are steps:
For Macs:
- Select “Quit Google Drive” from the sync client menu.
- In Finder select “Go” –> “Go to Folder…”.
- Enter this, exactly: ~/Library/Application Support/Google/Drive
- Open the folder titled “cloud_graph”.
- Delete the file titled “dict_2.db”.
- Restart the desktop sync client.
For PCs:
- Select “Quit Google Drive” from the sync client menu.
- Select “Choose File”, and navigate to: %UserProfile%\AppData\Local\Google\Drive
- Open the folder titled “cloud_graph”.
- Delete the file titled “dict_2.db”.
- Restart the desktop sync client.
Official Google KB Article #4362938
[easyazon_image align=”none” height=”160″ identifier=”1939924316″ locale=”US” src=”http://blog.technotesdesk.com/wp-content/uploads/2016/02/51vWLmIRkfL._SL160_.jpg” tag=”wn0d5-20″ width=”107″]
for PC user: where do I go to do the following?
2.Select “Choose File”, and navigate to: %UserProfile%AppDataLocalGoogleDrive
Press CTRL+R and in the run window copy: %Userprofile%AppDataLocalGoogleDrive – it will take you to the Google Drive under your user profile or you can navigate to the location by C:YOUR USER NAMEAppDataLocalZGoogleDrive – same place.
I’m on a mac. There is no google folder in Application Support. what now?
I have checked my current MacOS and the path is correct: ~/Library/Application Support/Google/Drive – if you do not have it — there is different problem, I would suggest to reinstall Google Drive on your machine.